Contact American Publishers

Customer Service Support

For your convenience, you may contact American Publishers by phone, by email, or by mail.   Our customer service representatives will gladly respond to your inquiries.

Customer Service Phone Support: 1-800-284-9711
            ÂMonday - Friday 8:00AM to 5:00PMÂ(Eastern, Year Round; All Time Zones, September - March)

Customer Service Email Support: customerservice@aphearst.com
            ÂReceive a response in 1-2 business days.

Customer Service Mailing Address: American Publishers
                                                        One North Superior Street
                                                        Sandusky, Ohio 44870

Magazines

Please allow up to 14 weeks for your magazine subscription(s) to start. You may find the estimated start date of your subscription at Check Order Status.  

Home Delivery Items

Please allow 3 – 4 weeks for your home delivery items to be shipped (after receipt from your school/organization).

 

Duplicate Copies

If you are receiving duplicate copies of a magazine, send both mailing labels to the publisher with a note directing them to combine and extend your subscription.

 

Change of Address

Send your current mailing label and your new address to the publisher. The publisher’s address can be located on the table of contents page of the magazine.